Here are some questions NARI (National Association of The Remodeling Industry) recommends you ask before signing a remodeling contract:

• How long have you been in business?
• Who will be assigned as project supervisor for the job?
• Who will be working on the project?  Are they employees or subcontractors?
• What is your approach to a project such as this?
• How many projects like mine have you completed in the past year?
• May I have a list of references from those projects?
• What percentage of your business is repeat or referral business?  Are you a member of a national trade association?
• Does your company carry workers compensation and liability insurance?

You should always verify insurance information by calling the insurance agency.  A copy of an insurance certificate does not let you know if the policy is still current, even if the certificate has an expiration date.  The insurance policy may have been canceled by either party.

If licensing is required, you should also ask if the contractor is licensed to perform the specific work and call to verify compliance with the law.  Not all cities and states require licensing, though you should check with local or state government agencies.

It’s important to realize that sometimes it’s not the answers that are significant but what the contractor leaves out.  Sometimes asking the right questions is not enough, and you need to pay attention to your instincts and to what information is missing.  Remodeling can be a fun experience.  All you need to do is ask questions, so tap into your curiosity and ask away.